Australia Customer Support

Need Assistance?

Our team is here to help with all your product-related questions. For technical support with Lorex products, please complete the form below.

Support Hours

Our team is available Monday to Friday, 10:00 AM to 9:00 PM EST. Submissions received outside these hours may be addressed on the next business day.

Response Time

We strive to respond to all inquiries within 24–48 business hours. For urgent matters, critical issues are prioritized to ensure faster assistance.

Self-service Options:

For a quicker resolution, consider addressing the issue yourself using our helpful resources.